Customer Survey

  1. How satisfied are you overall with this purchase experience with Electric Sun?
  2. How likely are you to purchase from Electric Sun in the future?
  3. How much did you spend on your recent purchase?
  4. What items did you recently order? (select all that apply)
  5. Please rate the areas of the Electric Sun sales department:
    Availability:

    Helpfulness:

    Product Knowledge:

    Follow Up:
  6. Please rate the areas of the Electric Sun service and delivery department:
    Communications:

    Response Time:

    Staff Appearance:

    Follow Up:
  7. Which of the following MOST influenced your decision to purchase from Electric Sun?
  8. How likely are you to recommend Electric Sun?
  9. Tell us a little about your salon

  10. How many years have you been in business?
  11. What is your average number of employees not counting yourself?
  12. What is your most popular bed and why?
  13. What is your busy tanning traffic day of the week?
  14. How does your overall salon revenue compare this year to the previous year?
  15. What do you believe has been the SINGLE largest obstacle over the past 12 months?

Comments

If you would prefer for this information to remain anonymous, we completely understand and respect your privacy. Should you want to include your salon information, you will be entered in a monthly drawing for a chance to win a FREE case of lamps.