Customer Survey How satisfied are you overall with this purchase experience with Electric Sun? ---ExcellentVery GoodGoodFairPoor How likely are you to purchase from Electric Sun in the future? ---Extremely LikelyVery LikelyLikelyNot Very LikelyNever Again How much did you spend on your recent purchase? ---More than $100,000$10,000 to $100,000$1,000 to $10,000$500 to $1,000Less than $500 What items did you recently order? (select all that apply) Equipment Lamps Service Parts Lotions & Supplies Please rate the areas of the Electric Sun sales department: Availability: ---ExcellentVery GoodGoodFairPoor Helpfulness: ---ExcellentVery GoodGoodFairPoor Product Knowledge: ---ExcellentVery GoodGoodFairPoor Follow Up: ---ExcellentVery GoodGoodFairPoor Please rate the areas of the Electric Sun service and delivery department: Communications: ---ExcellentVery GoodGoodFairPoorN/A Response Time: ---ExcellentVery GoodGoodFairPoorN/A Staff Appearance: ---ExcellentVery GoodGoodFairPoorN/A Follow Up: ---ExcellentVery GoodGoodFairPoorN/A Which of the following MOST influenced your decision to purchase from Electric Sun? ---Equipment brand carriedProduct AvailabilityReputationReferralLocationCustomer ServicePrevious Personal Experience How likely are you to recommend Electric Sun? ---Extremely LikelyVery LikelyLikelyNot Very LikelyNever Again Tell us a little about your salon How many years have you been in business? ---New Start Up Salon1 to 3 years4 to 8 years9 to 15 years15 plus years What is your average number of employees not counting yourself? ---1 to 34 to 77 plus What is your most popular bed and why? What is your busy tanning traffic day of the week? ---MondayTuesdayWednesdayThursdayFridaySaturdaySunday How does your overall salon revenue compare this year to the previous year? ---Considerably BetterBetterAbout the SameWorseConsiderably Worse What do you believe has been the SINGLE largest obstacle over the past 12 months? ---Increased CompetitionPrice of GasolineWeatherLocationTanning EquipmentLocal Economic Condition Comments If you would prefer for this information to remain anonymous, we completely understand and respect your privacy. Should you want to include your salon information, you will be entered in a monthly drawing for a chance to win a FREE case of lamps.